Legal and support
Contact and Support
If you need help with your TaxHackAI account, billing, uploads, or data requests, this page explains the fastest way to reach support.
General support
Email scottenrico@yahoo.com for help with account access, upload issues, billing questions, or product feedback.
What to include
To get help faster, include the email address used for your account, what page or action you were using, and any error message or screenshot that explains the issue.
Billing and subscription questions
For payment questions, include the charge date, account email, and whether the issue involves a cancellation, duplicate charge, failed payment, or refund request.
Privacy and deletion requests
If you want to request deletion or ask about stored data, say that clearly in your message and include the account email tied to the request.
Response expectations
Support timing can vary, but TaxHackAI aims to respond as quickly as practical to billing and account issues.
Common questions
Quick answers about policy, support, billing, and privacy.
What email should I use?
Use scottenrico@yahoo.com for TaxHackAI support.
Can I use this for billing help too?
Yes. Billing, refund, and cancellation questions can all go through the same support contact.
Should I include screenshots?
Yes. Screenshots of the error, upload result, or billing issue often make support much faster.